With a selection of models to choose from for sale from new, to second hand and rental lifts, we can offer cost options to suit your budget. And when a stairlift won't do, we have a range of Home and Vertical Lifts too. Once installed you can rely on us to look after you and your lift with exceptionally high standards of customer care. For total peace of mind we offer our Emergency Repair Service that is open around the clock 24 hours a day, 7 days a week, 365 days a year operated by our own local engineers.
1st Choice Stairlifts are a local, family business dedicated to helping customers become independent in their own home again. We pride ourselves on providing the highest quality products and an excellent standard of customer service. There's no hard sell, just friendly, qualified and expert surveyors who'll help you choose the right product for you and your home. We're an independent supplier so we offer a wide variety of models and tailor each stairlift to ensure we meet the needs of every customer and their staircase exactly.
Although stairlifts are designed to give you years of reliable service, as with any electrical/mechanical equipment it is possible that a fault may occur. This is why we offer comprehensive stairlift repairs including emergency call out. Our engineers are highly experienced so we can repair over 50 different makes and models dating back over the last 20+ years! We'll can also even repair stairlifts even if it wasn't us that originally installed it for you*. Our highly trained independent stairlift engineers each have a well equipped van, stocked with the most commonly required parts for a wide range of manufacturers stairlifts.
We have a range of outdoor wheelchair lifts and platform lifts which have various options making them suitable for outdoor use. They can be installed where the user requires access to, or from outdoor areas. These can be vertical or step lifts the former taking the user straight upwards, the latter in an up and over motion, there is a third option, being a more traditional stairlift, just like an indoor model, just waterproof for external use. All options are controlled by the wheelchair occupant.
If you're the type of person who doesn't want to leave anything to chance and prefers to know their covered, then our range of Maintenance and Service Agreements could be for you. For complete peace of mind, by being a contract customer, you can relax safe in the knowledge that we have a team of fully qualified, local engineers at your service around the clock. All you have to do is pick the phone up. Having an Agreement in place means that it can protect you from unexpected repair bills. It is a stairlift warranty of sorts, but the difference with our contracts is that as well as being covered for labour charges and parts, we also include an annual comprehensive service check too.
We are conveniently located on the outskirts of Calne on Porte Marsh Industrial Estate. There is free parking just outside our front door. We have level access double door entry into the building and accessibility throughout including our toilet facilities. To make sure that we are available to give you our undivided attention, please give us a call to arrange a showroom visit on 01249 815312 or 08000 19 22 10. We'd love to see you there. Our opening hours are Monday - Friday 9am to 5pm (excluding bank holidays) and out of hours by appointment.
Your curved stairlift will be made bespoke to your stairs, so we will make sure it fits perfectly no matter how many curves or what configuration your stairs may have. We've also been able to fit curved stairlifts where many other companies can't, so don't give up hope if you've been told one won't fit - we're sure to have a solution. It doesn't matter if your stairs have a flat landing or fan shaped turns, 90 degree or 180 degree curves or narrow widths. We can even fit a curved rail to accomodate multiple floors, like those you find in town houses or apartment buildings.
Then look no further! We have a range of maintenance options for you to choose from to make sure your stairlift is working and in tip top condition. By choosing 1st Choice Stairlifts for your stairlift maintenance, repairs and servicing, you can relax safe in the knowledge that we have a team of fully qualified, local engineers at your service. During office hours our aftercare department are here to help with any problems you may experience. Our engineers are available 365 days a year and are on call out of office hours for emergency assistance to help you with any issues.
When you're looking to have a lift fitted in your home, you'll want to be sure that you get the right stairlift company in your home to do the job. A stairlift company that is courteous, reliable, can be trusted, is knowledgeable and experienced in what they do and a company that respects you and your home. Introducing 1st Choice Stairlifts, set up in 2004 by industry experts and husband and wife team, Coral and Colin Major. 2019 saw our 15th anniversary in business and we've grown thanks to the excellent reputation we have gained and mostly word of mouth recommendations.
Installing a stairlift is an easy process for trusted experts like us. You should only have a stairlift installed by a manufacturer trained and qualified engineer, like our engineers are to ensure your complete safety. At 1st Choice Stairlifts we make installing a stairlift hassle free and as little disruption to your home as possible. We can provide you with a quote for a new, reconditioned or rental stairlift to suit your needs and budget. You may want to visit our showroom, where we would warmly welcome you.
We want to share a story that still reflects our values today, even though it goes back to 2004 when we started our stairlift company. We visited a gentleman who had a breakdown on his lift. Geoff was a businessman, a family man and one of the loveliest people you could wish to meet. Geoff was in his 50's and he sadly had terminal cancer. He shared his home with his family and his mum lived with them too. The lift was originally for his mother but following his illness he was using it too. It was now an obsolete model and proving unreliable.
When choosing a straight stairlift you'll want to be sure that you choose the right one. With so many brands and manufacturers to consider, how can you compare which of the range of straight stairlifts would be best? It's okay, we've done all the hard work for you. As an independent dealer, we choose only the best models to install for our customers from a range of manufacturers. Our Technical Engineering Director (with over 30 years industry experience), has carefully selected every straight stairlift that we sell to make sure they provide the very best for our customers.
It's vitally important that your stairlift is serviced annually, by a qualified stairlift engineer, to make sure that it is safe for you to use as recommended by British Safety Standards. Just like a service on your car, your lift should be checked to make sure it drives safely, that all the bolts are tightened, that the safety circuits are working properly and that any worn parts are replaced before they cause a breakdown acting as preventative maintenance. In fact we have a 24 point checklist that we'll go through as approved by British Safety Standards to make sure your lift is serviced correctly.
1st choice offered my father expert friendly advice when enquiring a stairlift. They went through all the information he needed to make an informed decision on which stairlift was best suited to him in his home, but most of all he was listened to and not pressured atall. A very professional service!
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