10 out of 10! By far the best plumber/builder we have ever employed and we have employed a few over the years. Kevin's workmanship, courtesy and professionalism was second to none. He adapted to changes we made along the way. Kept us up to date all the way along. He went the extra mile and helped us lug heavy radiators up a few flights of stairs! He was super tidy and a pleasure to have around. Cannot recommend enough. We were taking out a bath and putting in a shower enclosure, moving a sink, toilet and heated mirror and had to retrofit the tiles.