Keith responded to our call quickly when our boiler broke and we were sat in the cold. He provided us with the best price and looked after our needs well, completing the job from start to finish in no time. We are very pleased with the end result and will return to him in the future. Since 2003 Ginger Plumbing & Heating has been serving homeowners and businesses across Shropshire and the West Midlands. Proprietor Keith Bown has built a reputation for delivering a prompt, high quality service installing and repairing central heating systems and plumbing to a growing number of returning customers.
Keith always called us back and provided good advice and a good level of service, we are always satisfied and we will continue to recommend his services! Keith is utterly professional and I've already recommended him to friends. He works quickly and he's tenacious with any unforseen problems. He's patient, polite and friendly and his after-sales service is excellent. I was impressed with his quick response to my emergency and had him fit my new boiler too! Keith's excellent communication and advice with enthusiasm and keeness to give good service leaves me happy to recommend the Ginger Plumber.
Dec 05, 2021
Keith has just finished 3 jobs for us the biggest of which was the removal and re furbisment of a en suite shower. All of the work was of the highest standard and in the case of the shower which had to contend with wonky walls and other difficulties was a challenge to anyone. Keith would not be beaten by any problem and worked until everything was to his exacting standard and we had our lovely new shower. We have no hesitation in recommending Ginger Plumbing in the knowledge that you will get very professional work.
Jul 13, 2021
Fantastic experience from start to finish. I called Keith as he came up as a Vaillant approved engineer. He was great on the phone, getting me to check a few things before he came out (same day). When he did come out, he'd already picked up the diagnosed part and promptly fixed the water heating within the hour. I had paying guests staying, so he definitely saved the day. Can't rate him highly enough. Knowledgable, prompt response time, good communication, efficient, time saving and good value. 5 stars from me.
Feb 01, 2021
Keith at Ginger plumbing and heating replaced my boiler and repaired my radiators, all for a great price! He is really knowledgeable and helped me choose the right boiler and spent time helping me get it set up and understanding how to get the best out of it. He was respectful of me working from home, really neat and tidy and had great protocols in place to ensure covid safety. It cost less than originally quoted due to pipework not needing replacing. The boiler is great quality and it’s all working so much better than before with the radiators being more effective. I would highly recommend Keith! Other places were quoting more for much inferior boilers, this was a great price to get a valliant, one of the best from reviews I’ve read.
Nov 14, 2019
Called Ginger Plumbing first thing this morning with radiators not working. Instant response, and they came this afternoonn and sorted the problem within half an hour, and gave valuable advice, too. Will most definitely be using again. Highly recommended. Thank you Ginger Plumbing!
Jun 13, 2019
We called Ginger Plumbing after our boiler broke down. He was there a few hours later, diagnosed the fault and talked through the options. In the end we laid our ancient boiler to rest and Keith went the extra mile to get our new one installed only two days later. They did a great job and we couldn’t be happier.
Feb 16, 2019
Gingerplumber swapped my back boiler for a new combination boiler. He gave clear advice on what was required and carried out all the work discussed. At the end of each day, they cleared up any mess ready to begin the next day. I cannot fault their professionalism or workmanship. He also to date has demonstrated a very patient approach to a very non-technical person. Thank you. I would recommend him highly.
Nov 14, 2018
Excellent responsive service, Keith and Ollie made sure we understood what was required and worked very professionally in resolving our boiler problems very quickly. Final price was also below original estimate which was already very competitive. Highly recommend.
May 01, 2018
Have used Keith several times now and always received an excellent service at great value for money. I have recommended him to friends and they've thanked me as they too have received great service in a time where I find good trades people, reliable and committed to the job at hand, extremely hard to find.
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