Arc Monitoring

Protects assets across the UK and overseas with our remote CCTV Monitoring and Alarm Monitoring solutions, available 24/7. Just wanted to send you a quick e-mail to compliment all the team as of late, especially over the weekends when it's been extremely busy with Intrusions. Awesome work by the teams at Arc Monitoring and CSL for turning this 4G router around so quickly for us. Off to site to connect the CCTV up to the monitoring station so the client can stand down the 24 hour security guards and know their assets are still being protected.

Established in 1999, Arc Monitoring is an NSI Gold Approved CCTV Monitoring & Alarm Receiving Centre, working with Asset Managers, FM Companies, and supporting professional Installers. Our BS5979 and BS8418 compliance is evidence that we hold ourselves accountable to the highest possible standards of delivery. However, we believe what really makes us a leading provider of security monitoring services to businesses and homeowners alike is the calibre of our people. Our caring teams are our competitive advantage - from highly trained SIA-licenced Operators to our in-house Customer Services team we provide you with immediate back-up 365 days a year.

Arc Monitoring provide its services for renewable energy developers and O&M companies with installations in the UK and internationally. By their very nature solar PV plants and battery storage facilities tend to be situated in remote locations meaning that offsite monitoring is the perfect solution. With no personnel based onsite, solar PV plants are vulnerable to the theft of panels and vandalism. Such occurrences can result in their operators losing considerable income if the site is unable to provide the electricity to feed into the network.

As the UK's leading independent Alarm Receiving Centre, we monitor Fire and Intruder Alarms to BS5979 and NSI standards. Arc provides gold standard monitoring including CSL DualCom, Redcare, Emizon, WebWay and Digital Communicators and we offer free 24/7 technical support of the same high calibre. An alarm is only as effective as the response it gets. In 99.5% of cases, our experienced, incentivised operators take action well within 180 seconds, and contact the emergency services and key holders as required.

CCTV Monitoring and Remote Video Response security solutions to sites across the UK and overseas. CCTV monitoring is the pro-active security solution to protect properties and their assets. Using the onsite CCTV system, video footage of human activity is transmitted in real time to operators based in our state-of-the-art Remote Video Response Centre who respond by viewing the cameras, giving a live audio announcement and escalating to emergency services if a crime is detected. CCTV systems that are remotely monitored provide a considerably more cost-effective solution to site security than traditional manned guarding and can help to reduce insurance premiums.