Our services are not limited to installation; we offer ongoing technical support and maintenance to ensure your security systems are always working at their best. From the latest CCTV technology to smart intercom systems, we offer comprehensive security solutions that integrate seamlessly into your home or business.
Burglar Security Alarm System Installation
Prime Security Installations Ltd offers burglar alarm systems that provide maximum protection against intruders. Our visible and loud sirens serve as a powerful deterrent. With a variety of alarm systems available, we ensure that you can find the best fit for your property’s security. Get in touch with us now for a free consultation and quote.
CCTV Installation
Our CCTV installation services are available nationwide, providing expert assistance for both residential and commercial needs. Our team ensures that each installation is customised to meet your specific requirements, offering discreet solutions that integrate seamlessly into your environment. We focus on delivering high-quality, professional service every step of the way.
Intercom System Installation
Our comprehensive intercom installation solutions are designed to enhance security and communication in homes and businesses alike. With advanced intercom technology, our systems provide reliable service that exceeds modern security requirements. We deliver top-quality installations and support, ensuring peace of mind and a seamless experience. Whether you're looking for video integration, access control, or secure communication, our systems are equipped to meet your needs. Experience the reliability and innovation that set us apart as a leading provider.
Security System Repairs and Maintenance
Trust Prime Security Installation Ltd to handle all your security system needs, including repairs, maintenance, and regular servicing. We are experts in burglar alarms, CCTV, video doorbells, access control systems, and intercoms. Our focus is on making sure your systems work flawlessly, keeping your home or business safe at all times.
Video Doorbell
With our video doorbells, you gain enhanced security and convenience. The system offers a live video feed and two-way communication, ensuring that you can identify visitors and speak with them directly. Motion detection provides added peace of mind, and the clear night vision ensures surveillance is effective at all hours. Subscription fees are not required for this service.
Feb 01, 2025
Top Class as l am Bedbound and 78 he was Brilliant thanks so much
Jan 26, 2025
Helpful staff, can ring whenever for support. Cameras installed years ago - I have had no problems with them. Price is reasonable - I would highly recommend the company.
Dec 30, 2024
Fantastic response from the service. With twenty minutes to go till I went away for some time, I realized a black out had stopped our cameras from working. Do didn't think anything about it at the time and as power was restored I just thought I'd unplug things before leaving. Prime responded quickly and got the cameras up and running just as the taxi arrived! Another great service. Phew.
Dec 21, 2024
Darragh successfully sorted an IT problem I had with our new camera, he explained what the problem was & he also went above & beyond by adding your app to my laptop too so I could access my cameras whilst working away from home. This company have fitted 3 excellent CCTV cameras to my private property and I would recommend them to you too!
Nov 29, 2024
EXCELLENT service and so easy to deal with, Darragh was incredibly helpful and patient, nothing was too much trouble for him, a brilliant professional company all through, glad i went with them.
Nov 05, 2024
Oh! What a service From Harrison A ( engineer). Thank you Prime Security. I am a small business Customer ( Tea2you ) Since last 7 years. Very Prompt, very good service post sell. Thank you also Catherina. Highly recommended. Again you are the best.
Nov 01, 2024
Very efficient and friendly service from the whole team, Mas, Rob, Rachel and Okera. I would definitely use them again.
Oct 14, 2024
I recommend this company they are efficient and the technical team are really patient with the customers especially Darragh I cant thank him enough for his patience
Oct 04, 2024
Prime Security, a company providing security systems to Business and the Private sector, with CCTV systems etc, we as homeowners have been their clients since 2016, where customer service and support is their priority in providing an excellent service to us over the years. However that service I am more than happy to promote to EXCEPTIONAL, based on a few individuals most recently.
First and foremost a SPECIAL mention to Callum, who it has to be said, is the primary reason for the wording 'exceptional'. His phone manor and his obvious 100% commitment to customer service & satisfaction is beyond reproach, always readily available to resolve any issues we the customer have, how quick he was to call back today following some minor issues with the recent upgrade yesterday, a remarkable young man, who deserves every accolade from management for his efforts. Mention also to Nigel, he again is always quick to respond to any issues.
Sep 30, 2024
Darragh was excellent and solved the problem with what I thought was an app issue. I was completely wrong. He thoroughly investigated the problem using shared access via my phone and, as we were about to go away for a few days, he priority shipped the replacement component to me. All fixed. Very highly recommended!
Sep 25, 2024
Excellent support & service from Prime Security, very reassuring that I can ring & get instant advice from the service team & thank you Darragh for your help today.
Aug 28, 2024
Recently used Prime Security for installation of a 3 way intercom for an apartment building. Very professional and friendly guys, pricing was better than expected. The video intercom itself is really modern, easy to use and instructions were clear from the team upon installation - Love the fact it can call our mobile phones so we can accept deliveries whilst out and about. All round great customer service, great product and would highly recommend!
Aug 01, 2024
Excellent after sales service from Darragh, patiently resolving a minor technical issue in a very helpful way. Very impressed, thank you.
Jul 20, 2024
Can't give these guys enough praze absolutely brilliant support from many thanks again brilliant kid regards kevin
May 29, 2024
Callum called me today to help set up my new WIFI. I have had help from Callum several times over the last 3 years, I must say callum is always polite, answers any questions that I have and always very professional. 10/10 thanks Callum
Apr 01, 2024
Thank you callum he did a great job in helping me with my phone dmss which was not working only because the broadband cable was not in and he was amazing in helping me solve the issue
Mar 18, 2024
Spent two days trying to connect my security system to the newly installed wi-fi network. Prime Security responded to my plea for help almost immediately. Technician Darragh called within minutes and talked me through the process and I was up and running in very short order. Ten out of ten for speed and service.
Jan 07, 2024
Prime Security sold us our CCTV system a little over a year ago and were reliable and professional throughout. As part of the original installation, I recall they revisited a couple of times to resolve some minor issues (wrong box, needed to change one camera). Recently, I hit an issue which was quickly diagnosed as due to the power supply. An engineer came out and fixed the problem within an hour and made sure I was happy and up and running before he left. Through all these interactions, I get the feeling customer satisfaction is genuinely important to them. That's why they'll stay as my go-to firm for home security.
Jan 06, 2024
I have been a customer of Prime Security for a number of years and have always found them to be very professional and extremely helpful. Today, for example, I was helped by Darragh, who was really patient, listened to what my issues were and sorted everything out very successfully. I have to say that Darragh gave outstanding customer service and I am very thankful for his help and assistance.
Jan 29, 2023
I had a technical issue with the app the company uses to log into the cctv they installed for me. Max replied to my message very quickly and resolved my issue. Very Happy.
Aug 09, 2022
Had a small issue with my internet connection for my camera. Max has promptly called me back and sorted out the issue very quickly and professionally. I cant recommend them more!
Jun 16, 2022
I had a one camera system fitted at my flat. All the equipment is good quality and the remote playback is very clear. I have called for technical assistance twice and on both occasions have been contacted without delay and had my issues resolved in next to no time. The tech guys are so knowledgeable and patient! I'd recommend Prime in a heartbeat!
Dec 26, 2021
Great service, Paul knew exactly how to fix the problem. I've always had great customer service from Prime Security, always professional and patient. Thanks guys
Dec 07, 2021
The engineer Tiko was very professional and also had a very polite and friendly manner. He ensured that the equipment was fitted to our expectations and that we were happy with the product. We had 3 Hikvision cameras fitted that were angled as we had asked covering most of our property. Tiko ensured that we were able to install and operate the app on our mobile phones, he took time to ensure we understood what was required. The product appears to be good value for money and would like to thank Prime security for giving us peace of mind and a feeling of safety while at home.
Dec 06, 2021
Christmas Eve, and everybody has been waiting for Mary's waters to break before filling the shops. It was chaotic out there.! My home system packed up. It was all switched on - but the cameras had switched themselves off. I tried to restart it myself, but it needed the help from a knowledgeable serviceman. I wasn't very optimistic in getting hold of an engineer, but I tried. Max came on-line and within fifteen minutes everything was back to where it should be.
I would like to commend him for his patience (I am partly deaf, and the equipment is in a tight part of the attic). Remotely, he switched everything on, made sure that I was happy with everything, and finished off wishing me a Merry Christmas. Thanks, Max. You were a star.
Jun 07, 2021
Prime Security have been nothing less than excellent. Cameras were fitted as booked. We found that they were working fine but a password was needed to activate all features. I left an email and they phoned back and the problem was sorted out within 2 minutes. The engineer guided me through the process. Superb!
Oct 30, 2020
Mas was incredibly helpful and patient on the phone, he made it incredibly easy and effortless to understand what he needed me to do. Very good service
Sep 28, 2020
Hassle free throughout, such a trustworthy, professional service. Great communication and arrived exactly when they said they would. Everything was done to a very high standard and the information about the products was just brilliant. Always at the other end of an email or telephone for support if needed. THANKYOU
Aug 06, 2020
Our Engineer was called Dan. Superb job, really quick and easy. He made sure everything was working and absolutely no mess made, a great customer experience - thankyou!
Jul 19, 2020
Absolutely first class on time, polite, tidy, After sales team fantastic too any advice needed on how to obtain footage fast response they go out there way to help. I recommend them completely thank you for all your help