DPS Drains Ltd is a small family run business that was formed back in 1985 and was based at Canford Heath in Poole. From there we moved to West Parley and are now in Red Hill Bournemouth. We provide an emergency plumbing and drainage service to both private and commercial properties within the bournemouth telephone area (Lyme Regis to Lymington and up as far as Shaftsbury). Over the years we have built up a good reputation for being Honest, Trustworthy and Reliable, consequently we are privilaged to be contractors to Dorset Police, Dorset Fire and Rescue, Dorset County Council and Local District Councils to name a few.
But jetting may not always be necessary especially indoors as it can damage pipes and can cause flooding. So if our drain jetting service is not suitable for your blockages we will advise you on the best course to take. Using the CCTV system we locate exactly where the blockage is within your pipes and drains. With the blockage targeted exactly we can clear it with our drain jetting equipment. Then we can provide you with a full drainage report to include exactly where the blockages were located and advise on how best to avoid the same thing happening again.
A persistent blockage can be a cause of long term problems and often the only way of making sure the problems don't re-occur is if a full inspection is carried out using our CCTV inspection systems. With CCTV we can not only identify exactly where a blockage is and establish the best means to deal with it we can also give a detailed drainage report to enable you to take the necessary steps to ensure the same thing wont happen again. The CCTV drain survey isn't a way of getting the done quicker, but enables us to maintain the highest levels of service to our customers.
When more extensive work is required you can rely on us to provide a service that will ensure that your property is connected to the main drainage and sewer system - by re-routing the existing and adding access chambers and joining up the pipe work to the mains. This work is backed up by years of experience by a small, family run firm that you can trust to ensure you get a long term solution and back to normal as soon as possible with the minimum of disruption.
If they are not dealt with promptly a blocked toilet is not just an inconvenience, if left too long it could become a health hazard too. CCTV is used to investigate exactly why your toilet isn't flushing correctly or why the water is overflowing. Then once we discover what the problem is exactly we can apply the right remedy. We have the right equipment for the job and we work to the strictest industry health and safety standards, to make sure things are back to normal.
With us you get a friendly, personal service that will look at your plumbing or drainage problem and provide you with an honest and fair solution. While larger corporate firms might be thinking about their bottom line, because we are a family business we can offer the personalised service the larger organisations can't. We will take time to listen to your concerns and offer up the best alternatives for your particular situation. Rather than just come up with the most cost effective solution for us to deal with the problem, you get to talk to a person who is has an interest in the business and the quality of the work that it does.
DPS can also oblige should you have a plumbing emergency, we regularly attend to burst or leaking water pipes above and below ground, under the sink or bath and in the loft space from and including tanks. The most common problems like leaking taps, radiators and overflows etc, can be rectified quickly, cleanly and professionally. Need a new Toilet, bath or basin or just replacement taps or perhaps a shower or second toilet. We can help.
It's no one's fault but often a pipe can be blocked by small household objects. Toothbrushes, toys, cutlery, flannels, towels can all do a great job of blocking your pipes, drain and sewers. And we've done them all. We are experts at clearing the blockage and unblocking pipes of ANY diameter pipe that may be causing you problems, from toilets, sinks and baths to any size of drain or sewer. We can take your call to deal with your blocked drain 24-hours a day, 7-days a week, 365-days a year. All our work is professionally guaranteed - so if we don't clear it then you don't pay it!
What may on the face of it appear to be a simple blockage easily cleared can, in some circumstances, be a more serious job requiring the expert repair of the drainage system itself. The good news is that a drain repair over and above the simple unblocking of the drain is normally covered by your buildings insurance. This is where a full CCTV survey comes into its own. Using a CCTV system we can establish where the drainage system might need repairing, and what exactly the problem is so limiting the inconvenience to the customer when it comes to the extent of the excavation.