Proten Services

ProTen Services are a specialist property preservation company who as contractors and surveyors provide property preservation, protection and repair solutions to homes, commercial and historical properties throughout the UK. We support our clients from survey, carrying out the onsite work through to provision of long term treatment guarantees for lasting peace of mind. Our aim is to instil confidence at every stage of the property preservation and repair process to ensure clients receive the best in customer care and are confident in our recommendations and the range of treatments we deliver.

ProTen Services has a long and established history dating back over 50 years from the company's roots of treating timber suffering from the likes of wood rotting fungi and woodworm to now being one of the largest independently owned property preservation companies in the industry. As contractors and surveyors, our expertise lies in providing property preservation solutions for damp, timber decay, dry rot, woodworm and condensation. We also carry out basement waterproofing, structural repairs, radon testing and radon mitigation.

A key element of a waterproofing system, is how the collection and discharge of ground and foul water is managed to ensure the basement stays dry and protected from any risk of flooding. Most waterproofing projects use a sump and pump collection system to do this and ProTen's role is to specify and install a pump system that is right for the environment in which it is being placed. The pumps and products we specify are industry approved and supplied to us by the best manufacturers. We only use products that we have vetted and have passed our strict product approval process.

Cracks in internal walls, horizontal cracking in brick work, bowing brickwork, cracked lintels, arches and window cills - these are all signs that a building is undergoing movement or corrosion of some description. If any of these issues are present, you may need to invest in structural repairs. As structural repair surveyors and contractors, our services are focused on the masonry repairs used to strengthen and to stop further movement. We survey, diagnose, design and install the systems required for the repair of the many different structural scenarios that can affect properties.

ProTen Services is your local provider of damp proofing services in Bath and the surrounding areas. We also provide timber treatment for problems such dry rot, wet rot and woodworm, and we are experts in condensation control, basement waterproofing and tanking, and structural repairs including wall tie replacement. We have extensive experience of working with domestic and commercial customers throughout Bath, to treat and put right your property damp problems properly. Contact us for advice on your property problem or to book a survey and a member of the team will be happy to help.

ProTen Services offers a range of condensation solutions for customers, including ventilation methods and black mould removal options. Read on to learn how to recognise a condensation problem in your home and discover how condensation can be prevented. Condensation is caused by an imbalance of airflow, heating and ventilation resulting in a rise in relative humidity within the atmosphere of a property. As warm air, which holds more water vapour than cold air, hits a cold surface such as a wall or window the air cools and is unable to retain all the moisture.

We pride ourselves on giving all our clients honest and professional advice on all damp proofing and control matters. Our solutions, will not just treat the immediate the problem in the right way but our damp proofing specialists have the expertise to recommend and install the solutions to give long term protection to the property. The first step we take is to carry out site survey to understand the cause of the problem and assess for any resulting problems such as dry rot, timber decay or woodworm infestation.

Here at ProTen Services, we provide survey, diagnosis and treatment for properties affected by dry rot, wet rot and woodworm. Damp and moist conditions that are ongoing, combined with a lack of ventilation will provide the ideal environment for dry rot, fungus and woodworm to form and take hold causing widespread damage and decay to the timbers in a property. Using an in-depth understanding of the unique characteristics and causes associated with beetle infestation, fungal and dry rot attack, our surveyors will conduct a damp and timber survey to assess for the reasons that have caused the problem and recommend the correct timber treatment and repair programme that will ensure long term cure and protection.

Tackling and treating damp to ensure long term protection, requires a high level of technical expertise and experience which is how the damp proofing specialists at ProTen Services can help. We give our commercial and domestic clients access to a team of experienced damp proofing surveyors who will idently the root cause of the problem. Where work is required, our team of inhouse damp proofing contractors will carry out the necessary damp treatment requirements. Damp that is ongoing, can have far reaching consequences to a property.

Whether you are concerned about damp problems or are working on a project that requires a below ground waterproofing or tanking system, as waterproofing contractors ProTen can help. We work with homeowners and commercial clients to provide the expertise and technical experience that is so vital to success. Below ground spaces are particularly susceptible to damp problems due to walls below ground being earth retaining. Often any damp proof course will have been installed above ground level, meaning cellar floors are rarely protected by the presence of any waterproof membrane.

We work in partnership with a wide client base to build and maintain strong client and supplier relationships including building contractors, property developers, architects, housing associations and councils, estate managers, landlords, estate agents. For our commercial and public sector clients, we work to support their business needs, from co-ordinating appointments with tenants, providing a specification for works as recommended within a Structural Engineers Report and submission of Tenders.

As a leading residential property preservation provider, ProTen works with residential homeowners throughout Essex, Kent, London, Midlands and the North to survey, diagnose and carry out the necessary works to protect and preserve properties. When it comes to the delivery of our home preservation services, our objective is to provide the best advice and the right treatment approach. We not only resolve ongoing problems to stop long term damage and costly repairs, but we also install basement waterproofing systems to the highest specification that will be keep a basement or cellar dry.

We work in partnership with commercial and public sector clients to build and maintain strong relationships by supporting in ways that are relevant to the varying needs of their business. This can be from carrying out damp proofing, timber treatments or structural repairs uncovered during a property refurbishment, supporting the maintenance of housing stock, working as part of the design team on a basement conversion project to installing the waterproofing system itself on a basement conversion or new build project.

We offer a range of surveys designed to suit the different requirements of our domestic and commercial clients. The type of survey required will vary and right from your initial enquiry, an experienced member of our team will work with you to understand the nature of your enquiry, offer advice and co-ordinate a survey appointment. Our Surveyors are locally based throughout England and Wales and are CSRT qualified (Certificated Surveyor in Remedial Treatment). We also have a dedicated team of CSSW qualified Surveyors (Certificated Surveyor in Structural Waterproofing) who will deal with basement surveys.

As basement waterproofing contractors and as a company that solves damp problems, ProTen provides a range of below ground basement waterproofing solutions that work to keep a basement dry and damp free. Embarking on a below ground waterproofing project whether for an existing property basement conversion, as part of a new build project, or if your current basement is suffering from damp problems, is a highly specialised operation with the correct design and workmanship key to its success. Basement waterproofing can be carried out using a variety and often a combination of solutions, including cavity drainage membranes, drainage channels, cementitious tanking and the use of sump, pumps and alarms.

Our contracts team manage all onsite projects, working with clients to schedule and move the project from start through to completion. They adopt a flexible and collaborative approach to ensure the project is carried out with minimum disruption, to the time frames and specification required as set by our surveyor. They maintain the highest standards of workmanship, expertise and communication throughout, providing the valuable liaison point between our clients, our team of experienced and skilled in-house operatives and our product providers.

Wet rot is a general term applied to the many different species of fungus which cause timber decay. Timbers exposed externally to the elements and timbers in contact with wet soil, wet masonry, plaster and a damp atmosphere are all at risk from wet rot. Wet rot can become a serious problem when left untreated. It's best to sort out wet rot as soon as you notice it. Wet can occur due to problems such as a leaking roof, from a buildup of moisture on window frames and on timbers that have been left untreated.