We would like to record our thanks to your team for all their efforts in resolving the problem with my 94 year old mother in law's boiler this week. We cannot thank them enough for their outstanding help and service. I had my annual boiler service and had to let you know how impressed I was with the engineer, Neil. It seems that my boiler was not set properly and had been running using 30% more gas than it should have been. Neil took the time to sort it out properly. I have sent an email to Lewisham Homes re Quality Heating Services and today's fitment of a new gas boiler, praising your professionalism.
This is part of a series of How-to-Guides put together by QHS to help the residents we serve carry out basic checks of their heating systems. These checks may help you to get the system working again without the need for an engineer to attend. In the second part of this series, we will talk about your boiler and how to make sure that it is set up correctly. You can have your combi boiler on a timer, so that it is only turned on during certain hours. This will make your energy bills cheaper, as you are only using your boiler when you need it.
Our Energy Services division provides an outsourced engineer resource to large UK energy firms. We provide installations, electrical works, services and repairs. QHS Residential Services work in partnership with local authorities and housing associations. We maintain and repair gas equipment for residents of social-housing properties. This includes communal heating systems as well as domestic boilers. Additionally, we provide compliancy reporting in line with regulatory standards for LGSR certification.
QHS Residential Services began serving the north side of the borough of Lewisham in 2009. In 2014, we took over the south side of the borough, taking on full responsibility for the Lewisham Homes gas contract. If you require assistance for an issue that is not covered by QHS, please contact Lewisham Homes. If you have any questions about the services we provide for Lewisham Homes tenants, please contact: customer-services@qhs.co.uk. The gas man had a lot of trouble to start with but got on the phone and got what he needed delivered to fix the boiler so we were back on and warm that afternoon.
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