Understanding a Windows Window. Have you ever been on to a "helpline" and been asked to "look at the Toolbar and find." or "in the Status bar at the bottom does it say."? Most of us think we know our way around a computer because we can write a letter or email or listen to music or look at a picture. We learn how to do these things by being shown or told without really understanding all the steps. Think how you would try to explain, to someone else, how to do these things over the phone. How many times have you heard someone say "I wish I knew more about computers, I was speaking to someone on the phone the other day about a problem and I couldn't follow them" Usually, the person at the other end of the phone gets the blame.
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