Choosing the right outsourced multi-channel contact management centre partner to handle your 24 hour, overflow and out of hour gas service and maintenance requests is key to delivering the best service to your customers and drive down costs. Understanding the different requirements for dealing with calls from housing associations, local authorities, home-owners, tenants and insurers with gas supply and appliance issues requires a great deal of experience to ensure the appropriate response and action is offered and taken on behalf of our clients.
