First established as a family-run business almost 25 years ago, Cosy Carpets quickly became a reliable and trusted local business in the carpet industry across Norfolk and Suffolk. Expanding rapidly over the decades, Cosy Carpets grew to what it is today: offering carpets, beds, sofas, furniture and bed linen at competitive prices. For just over 16 years we've been based at Mundford Road in Thetford providing our expert knowledge and experienced services across our departments and we strive to continue this way as delivering such services to our existing loyal customers and all our brand new customers, is very important to us and our staff.
Lots furniture and beds and choices. Good prices. Staff very knowlgeable.
Me and my husband went here to look for a sofa, warderobe and shoe cabinet and we are really happy with the quality, delivery time and the services provided. We will definitely come back soon. Thank you so much for everything, definitely recommend it.
Brilliant staff and superb service. Really appreciated their time and effort when arranging to have our new build carpetted. They had lots of useful advice on flooring and so pleased with the final results.
Went in to browse the selection of vinyl. Gentleman was very helpful and we came a way with the information we needed. When we were able to purchase the flooring (had to wait due to moving house), we called and spoke to Lauren. She took the sizes to check the stock and called us back within 30 min. We were able to collect most of the vinyl needed the same day and the other was delivered 3 days later. Lauren was extremely helpful and nothing was too much trouble. Will definitely be going back for more
Good stock. Friendly non-pushy staff
Very helpful and extremely professional. Would recommend this company to everyone
Wouldn't use again. Rude once we complained. Demanded more money and the quality isn't great. They used carpet glue on my vinyl and didn't stick the flooring down properly - see the attached pictures which show the sticky tape backing wasn't even removed. Carpet quality isn't great. Has started to flatten after 5 months. Found a local company for half the price!
Our power and phone lines are down
Our store currently has a power cut
Merry Christmas to everyone!