1st Call Heating

We are based in Cramlington, Northumberland and provide affordable services across the North East. We are also keen to help the development of local people and are proud that our first apprentice, Josh Pyle has become a fully qualified gas engineer and continues to works with us today. In 2018 we expanded our services to include a drainage service and 1st Call Drainage was born. Liam Wilkinson joined our team from a well known national company and provides a wide range of experience within our company.

A CCTV Drain Survey is a quick and accurate way to get an instant, detailed look at the condition of your underground drains. If you have a serious blockage, it may be necessary to have a CCTV drain survey carried out. Many blockages can be resolved with without needing this but for more complicated problems, a CCTV survey is often the best solution for a swift diagnosis of the problem. What is a CCTV drain survey? By inserting a camera into the drainage system we can accurately diagnose the exact cause of a drainage problem.

Got a water leak? Whether it's a dripping tap or an uncontrolled burst our expert plumbers can resolve the problem quickly and efficiently. Our vans are stocked with all the common parts which can help get you water tight in no time. If our best advice is a replacement over a repair our engineers can advise the best course of action. A leaking toilet is a very common problem, as is a leaking shower, leaks around the bath, hand basins and sinks. These are all plumbing problems that we repair on a daily basis.

Our heating engineers can install or reposition all types of boilers including, condensing boilers, non-condensing boilers, combination boilers and gas boilers. They are also fully experienced in combi boiler conversions. All our Vaillant boilers are available with a 10 year manufactures parts and labour warranty. Other options range from 1 year upwards. It's recommended that your boiler is serviced annually in order to keep it working safely and efficiently and to reduce the risk of expensive breakdowns.

Got a blocked toilet or bath that needs clearing in your home or place of work? Our qualified team of plumbers are experts at clearing blocked toilets and can be with you within an hour for emergencies. We clear all types of toilet blockages, from blocked toilets, drains, cisterns, and waste pipes. There's no job too big, or too small for us to handle. Blockages are a common plumbing issue in many homes and something we deal with on a daily basis. Our expert drainage engineer will isolate the toilet blockage and get it cleared fast to get your plumbing system back to normal as quickly as possible.

Our expert repair engineer has over 10-years experience and will get you warmed up in no time at all. Our vans are stocked with a large range of common parts to get your appliance fixed in the quickest time possible. For less common parts our local parts merchants can get almost everything the next day. A broken down or faulty boiler is a major inconvenience and can leave you with no heating or hot water at the times when you need it most. At 1st Call Heating, our expert boiler engineers will have your combi boiler, system boiler or regular boiler fixed safely and efficiently keeping you and your family warm and safe.

Got a blocked drain. Drain jetting clears stubborn blockages by using high pressure jets of water from specially designed equipment. This is passed through the waste pipe and removes the obstruction. Our skilled drainage team can provide drain jetting services for your home or place of work. All of our drain jetting engineers have been fully trained to use high pressure drain jetting equipment safely and all have experience in dealing with many types of drainage problems. The drainage equipment is stored on the vans which means that you will have the blockage cleared quickly.

To build a high-quality bathroom it is essential to focus on the functionality of the new bathroom. Therefore, we make sure to get the best possible performance out of every appliance. For example, water pressure and flow need to be up to standard before any new bathroom equipment is fitted. Also, all the pipework that will be concealed behind walls needs to be checked, because pipes need to be secured and waste pipes need to run with the correct fall. This way you will avoid any unpleasant surprises in the future such as a burst or leaking pipes.