A forward-thinking Company who strongly believe that Customer Service is based upon having qualified, well trained employees with good product knowledge. Our Company believes in the importance of apprentices and training, and to this end, we work with local colleges to help train the next generation of plumbers. We have our own in-house training programmes to keep up to date with changes in products, legislation and building regulations/design. We believe strongly in our engineer's having a good product knowledge and, to this end, we work directly with manufacturers to with training courses for installation, maintenance and servicing of their products.

HPHS was started by its Director, Denis Johnson, in September 1998. The Company has always carried out commercial, industrial and domestic plumbing & heating installations and we pride ourselves on our vast experience. The Company moved into our purpose built offices, stores and workshop in 2009. It is a well sized and of modern design, giving our office staff a comfortable working environment. Our Company has invested in the latest plumbing/heating software which allows for instant communicating and monitoring of our engineer's in the field.

We have a team of engineers to carry our servicing, breakdowns and repairs on gas, oil and sold fuel appliances. With appliances becoming more and more complex, engineers need to be specialist trained to be able to fault find and repair appliances. Our Senior Engineer has over 20 years experience in fault finding and repair of appliances and with in-house training his experience is passed down to our younger engineers and apprentices. In addition to the safety issues a boiler in need of servicing may be working at less than optimum efficiency this could lead to the heating system not performing as required and adding to your heating bill.

Whether it be a burst pipe, leak, a running overflow, immersion heater not working, a blocked toilet or even a dripping tap, please contact our helpful staff who will be happy to arrange for a plumber to visit as soon as possible and sort out the problem. Our Senior Engineer has over 30 years experience in fault finding and repair. With in-house training, their experience is passed down to our younger engineers and apprentices. For any plumbing work that you may need doing, we will be happy to quote and carry out the work to the very highest standard.

Hinckley Plumbing and Heating Services Ltd specialise in Plumbing, Boiler repair, Gas engineer, Corgi, Gas safe, Heating, Leaking radiators, Industrial and Commercial Boiler service, Bath repairs and Bathroom design. Free quotation - No call out fees - Reliable company.

So why choose us over the dozens of other companies you will find on the web or yellow pages and what should you look for when choosing a central heating contractor? The company has a strong commitment to training programs for its workforce and apprentices. We believe that it is important that we have a well trained work force, with plumbers who have the best understanding of plumbing installations and repair work, understand the current water regulations and requirements, building regulations parts 'H','G' and M'.

As fuel prices continue to soar and look to continue doing so over the next few years, also the impact on the environment is something we all need to think about. HPHS can see the future is in renewable sources of energy and of the three types which are most commonly available, solar and heat pumps will become more and more popular in the future. Please contact our helpful staff to arrange for us to visit and give you a free quotation. We have teamed up with major manufacturers to utilise their knowledge and experience in designing systems for these products and can offer advice, design and installation of the systems.

We initially found this company some years ago when our solid fuel boiler needed a new pump. Another local plumber had send an employee from "the plumbers' School of Acting" who hummed and hawed and quoted high hourly rates. We rang HPHS and Dennis visited and gave a realistic quote and the problem was quickly resolved.
Some time later we had gas installed to the property and British Gas installed the system with 5-year boiler care. When this ended the renewal quote was very high and we asked HPHS to carry out our service.
On the Sunday before Christmas we woke to no heating and phoned first thing on Monday morning. Help arrived about 20 minutes later, the fault quickly identified and a new part collected from the stores. Everything was back to normal within the hour and we were so happy with the service and a warm house for Christmas. Excellent service again!!!

Superb support from Denis and his staff on upgrades to our central Heating & Plumbing!

Alex from Hinckley Plumbing & Heating has visited me a couple of times and every time has been fab. Great service and the lady on reception is always very friendly and accommodating too. Thank you to you all!

I had a boiler fitted on Thursday, which I absolutely can't fault. I am still waiting for an electrician to call to fit the thermostat. I have to switch the boiler on manually which means no heating when I get up or when I come in late from work. I will have to take another day's annual leave to get this sorted. Despite numerous phone calls and promises the electrician would call nothing has happened. I was promised this would all be done on the same day.

Fantastic customer service, prompt reliable engineer. Can't thank you enough for dealing with the unusual situation of a child arranging their elderly parents boiler repair at a difficult time in our families life. Nothing was too much trouble and we were made to feel included in all the necessary decisions. Thank you so much, we'll certainly be using you again and recommending your services to anyone who asks

Hot water Tank issues today called Hinckley Plumbing 2 guys came out Sam and jake and saved our day got stuck in nothing too much trouble for them sorted major problem also gave good advice.would highly recommend this company.

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IN HOT WATER (or not as the case may be)

Posted on Jun 11, 2020  •  Facebook

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