Lakethorne Group

Lakethorne Group is a privately owned limited company set up in 1985 by Richard Bent. Ours is not a faceless business that gives shareholder returns a higher priority than quality of service. Instead, we put our clients first, aiming always to deliver what we promise and never to promise more than we can deliver. We are known for doing what we say. Lakethorne Group has grown organically in size (we currently employ nearly 600 permanent staff) and in range - starting as a contract cleaning company, we now provide security guarding and a vast number of facilities management services.

The services we provide might not affect our clients' business success, but they are essential background services that impact on their reputations. Contract cleaners who underperform; security guards who fail to instill confidence; additional services inadequately fulfilled can cause irritation among staff and create a bad impression with customers. That is why our management team is exceptionally hands-on, concerned about small details as well as the bigger picture, ensuring that every contract runs smoothly, accurately and to the highest standard.

We aim always to recruit the best people for the job, whether we are looking for people to join our contract cleaning, security guarding or head office teams. Staff turnover is low for our industry; we are lucky to have a core team that is long-serving, committed, loyal and hard working. We recognise and encourage talent - many of our team move from operational jobs into supervisory and management roles.

With over 35 years of specialised carpet cleaning services Lakethorne can clean, revitalise and sanitise your carpets, rugs and soft furnishings. Using a fast, effective, low-moisture cleaning system your carpets will look good as new and ready for action with minimal disruption and inconvenience. There are many ways to clean a carpet. But no one best way. It all depends on the type of carpet and the level and nature of the soiling. In a nutshell, the less water and chemistry involved the better the outcome in terms of speed of drying and mitigation of risk.

Our mission is to influence behaviours by transforming environments and this means we pay more attention than anyone else to the impression we make as we clean, the order we bring to a disordered environment and the quality of the cleaning experience we deliver. Our newest area of business, developed to meet our clients requirements for a professional security guarding service. We currently work with a small number of strategic partners and our security experts will work with you to create a bespoke security package designed to target your risks precisely.

What's so complicated about cleaning? That may be the sentiment expressed by people used to domestic cleaning but contract cleaning for offices and other commercial premises is much less straightforward. Every business is different so every cleaning contract is customised to the client's needs. The client might require one cleaner or a large team; an on-site janitorial team or occasional or regular cover for an in-house team during absences. Tasks might be routine and frequent or unusual one-offs - from daily cleaning to infrequent deep cleans to rapid response teams in emergencies.

Cleaning, restoration and maintenance of marble, limestone, terrazzo, wood, vinyl, and linoleum floors. It's easy to make a floor shine for a day, but day after week after month requires a whole different level of competence. Our specialist hard floor cleaning division does nothing but polish marble, coat wood and restore hard floors to factory fresh appearance. We usually find the most significant factor in the condition of floors we are asked to assess is this: The more daily cleaning the dirtier the floor!