Ours may be 'old-fashioned values' but great customer service means everything to us. Broken-down boiler or leaky tap in Richmond? We make it our mission to properly explore and consider all the options; not just leap to the most expensive and easiest solution. Thanks to this attitude we know our way around a lot of older makes and models of boilers as well as the latest products and innovations. We believe in finding solutions that are best for you - not for us, so we'll put the extra effort in to leave customers feeling happy and cared for.
Whether you know exactly what you want, or your bathroom design is more of a blank canvas, we have the technical expertise, vision and a team of tradespeople alongside us to bring a stunning new bathroom to life. We can project manage the whole installation from beginning to end; advising and guiding you along the way. We've the knowledge to know which valves and fittings will work best with your heating system; the know-how to install everything to the highest standards and the personal touch to communicate with you throughout the project.
When it comes to all plumbing services, we really are a fount of all knowledge. We've won the trust of local customers, and we know that the sight of our little red van fills them with trust and confidence that their problem will be solved. We know that it can be stressful to discover a leaky tap, blocked drain or any other plumbing-related inconvenience that's going to cost money and interfere with your life. So we won't add to the stress by being difficult to contact, talking jargon or suggesting expensive remedies when there could be a simpler solution.
That's because we offer a friendly, expert boiler service covering everything from installation of new boilers to repairs, maintenance and troubleshooting of old ones. Knowing our way around older makes and models of boilers is a key part of our approach - call us old-fashioned, but we don't believe in 'throwing the baby out with the bathwater' (if you'll excuse the pun) and replacing the entire boiler if we can find a more cost-effective and simpler solution. Of course it's not always possible, in which case we're on top of all the latest versions, models and options in the market to suit budgets and the demands of your home.
When customers think 'Tom Plumb' they think 'safe hands'. That's because as expert gas engineers and plumbers in Richmond and surrounding areas, we ensure that all works carried out are gas safe and carried out to the highest specification and quality. We've many years of experience in installing gas central heating systems, and are committed to keeping our knowledge of systems, products and innovations up to date. Whether you're having issues with your current system, looking to change to a new one or installing a brand new gas central heating system into a home renovation or commercial project, we can help.
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