To ensure we have all your vehicle details on our database we would plan a site visit with you to gain a greater understanding of your fleet profile and to convert this information into vehicle specific schematics. Our Glass Technicians are trained in the glass repair process and are regularly technically appraised. Should a windscreen fail the repair the cost will be deducted from the replacement windscreen invoice. So if you are unlucky enough to sustain a chip in your windscreen, cover it (but NOT in the driver's line of vision) with a chipatch and call us.