In 1996, when Haste was a thriving appliance repair company in the South East, we noticed something unusual. One street seemed to be very good at producing work. A quick investigation showed a voltage incident had occurred, with 350 volts going in - and damaged appliances coming out. So we approached the local supply company with a plan - don't leave your customers to find repair services on their own and then make a claim (a system that left local depots overwhelmed with calls and unable to close incidents for years) but let us handle all damage.